Frequently Asked Questions

What are your hours of operation?

9a.m. to 4 p.m. EST

How soon will my order ship?

Orders usually ship within 48 hours of being processed. In the case of large or bulk orders we will work with you to ensure you receive your shipment in a timely fashion

Where are you located?

We are located in Perkasie, PA right in the heart of Bucks County which is 1 hr north of Philadelphia

Do you ship internationally?

Yes, We ship internationally! We will be more than happy to work with you and your company or facility to get you our Remedy Products. 

Does Remedy Simulation have a return policy?

Yes, we do. If you are not 100% satisfied, we will issue an exchange or store credit with in 30 days of receipt of the package. Please click on the return policy tab to view our full return policy and procedures. 

Do you offer Military Discounts?

Yes, we do offer military discounts. Please email for more information.