Frequently Asked questions

What are your hours of operation?

9a.m. to 5 p.m. EST

How soon will my order ship?

Orders ship typically within a week  

Where are you located?

We are located in Perkasie, PA which is 1 hr northwest of Philly 

Do you ship internationally?

Yes, We ship internationally! We will be more than happy to work with you and your company or facility to get you our Remedy Products. 

Does Remedy Simulation have a return policy?

Yes, we do! If you are not 100% satisfied, we will issue an exchange or store credit with in 30 days of receipt of the package. Please click on the return policy tab to view our full return policy and procedures.